The New York Times > New York Region > Study Suggests Design Flaws Didn't Doom Towers

The New York Times > New York Region > Study Suggests Design Flaws Didn't Doom Towers: "But the most severe shortcomings identified at the World Trade Center in the institute's comprehensive review do not pertain to how the buildings were conceived or built. Instead, the failings on Sept. 11 were chiefly found in the response by the New York City Fire and Police Departments, which was hampered by inadequate command, unreliable communications equipment and an overwhelmed dispatching system."